Terms of Use


Effective date: April 01, 2025

Last updated on: April 01, 2025

Welcome to Earthsync ("we," "our," "us"). These Terms and Conditions ("Terms") govern your access and use of our software-as-a-service platform, earthsyc.io and platform.earthsync.io (the "Platform"), designed for energy advisors and Independent Power Producers (IPPs) to run project simulations and project optimizations.

By creating an account or accessing the Platform, you agree to these Terms. If you do not agree, you may not use the Platform.

1. Eligibility & Accounts

  • The Platform is intended for professional users, businesses, and organizations in the energy sector.

  • You must be at least 18 years old and legally authorized to contract on behalf of your organization.

  • You are responsible for safeguarding your login credentials and any activities under your account.

  • You agree to provide accurate and up-to-date information during registration.

2. Services Provided

  • Earthsync offers cloud-based tools for project simulations, feasibility studies, and optimization strategies in the energy sector.

  • Results generated from simulations are for guidance and analysis only

  • We do not guarantee project success, cost savings, or performance outcomes based on simulation results.

3. Subscriptions & Payments

  • Access to the Platform may require a subscription plan or usage-based fees.

  • By subscribing, you agree to pay all applicable fees presented at the time of purchase.

  • All fees are billed in [Insert Currency], exclusive of applicable taxes. Users are responsible for compliance with local tax regulations.

  • Unless otherwise stated, payments are non-refundable.

  • Subscriptions may auto-renew unless canceled prior to the renewal date.

4. User Responsibilities

You agree not to:

  • Use the Platform in any manner that violates applicable laws or industry regulations.

  • Share, resell, or sublicense your access without authorization.

  • Input false, misleading, or fraudulent data into simulations.

  • Reverse-engineer, reproduce, or copy our software or algorithms.

5. Data Rights & Confidentiality

  • User Data: You retain ownership of the project data and information you upload to the Platform.

  • By using the Platform, you grant Earthsync a license to process your data solely for the purpose of providing the Services.

  • We maintain strict confidentiality and will not disclose your data to third parties except as required by law or with your consent.

  • You are responsible for maintaining backups of your own data.

6. Intellectual Property

  • All rights, titles, and interests in the Platform (including algorithms, features, software, and documentation) remain our exclusive property.

  • You are granted a limited, non-transferable, non-exclusive license to use the Platform in accordance with these Terms.

7. Third-Party Integrations

If the Platform integrates with third-party tools (e.g., energy databases, financial software, APIs), you acknowledge that:

  • Their use is subject to third-party terms.

  • We are not responsible for third-party services, data accuracy, or downtime.

8. Disclaimers

  • The Platform is provided on an “as is” and “as available” basis.

  • Simulation outputs are based on data provided by you and external datasets; accuracy is not guaranteed.

  • We disclaim liability for decisions, investments, or losses based on simulation or optimization results.

9. Limitation of Liability

  • To the maximum extent permitted by law, Earthsync shall not be liable for any indirect, incidental, consequential, or lost-profit damages.

  • Our aggregate liability under these Terms shall not exceed the total fees paid by you in the 12 months prior to the claim.

10. Indemnification

You agree to indemnify and hold harmless Earthsync, its affiliates, employees, and partners from any claims, damages, or liabilities resulting from:

  • Your use of the Platform,

  • Your violation of these Terms, or

  • Your reliance on the simulation/optimization outputs.

11. Suspension & Termination

We may suspend or terminate your access to the Platform if:

  • You breach these Terms,

  • You fail to pay subscription fees,

  • Or we are required by law or regulation.
    Upon termination, your right to use the Platform will immediately end.

12. Amendments

We may update these Terms periodically. Updated versions will be posted on this page with a revised “Last Updated” date. Your continued use of the Platform constitutes acceptance of the updated Terms.

13. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Mumbai, Maharashtra, India.

  • Any disputes shall be resolved through binding arbitration or courts located in Mumbai, Maharashtra, India.

14. Contact Us

For questions or concerns regarding these Terms, you may contact us

 

Earthsync Technologies Pvt Ltd

Mehul Kumar

mehul@earthsync.io

A 7 Flat No 501, Royal Abord Tilak Nagar, Jaipur, Rajasthan, India, 302004